TERMS AND CONDITION

The Terms of Service define the rules for using the Online Store, in particular the rules for the conclusion and performance of the Product Sales Agreement, the rules for returning Products, the complaint procedure and out-of-court complaint handling methods.

• PRICE - the value of the Product as indicated on the website of the Online Store in EUR including VAT at the rate applicable in the Seller's country. The price does not include the VAT rate applicable in the customer's country, customs duties, costs related to customs clearance or the cost of delivery of the Product, all of which are borne by the Customer.
• DELIVERY TIME - waiting time for the shipment with the ordered Product. The Delivery Time consists of:
  1. shipping time - the time for the Seller to complete the Order, up to 96 hours, counted from the moment the payment for the Product is credited. If the ordered Product is not available in the warehouse, the time of 96 hours is counted from the moment of accepting the delivery of the missing Product, and
  2. transport time - the time of transport of the shipment with the Product along with the time of delivery to the Customer by the courier company (courier) of the shipment with the Product.
• WORKING DAY - one day from Monday to Friday, excluding public holidays.
• REGISTRATION FORM - an electronic form available in the Online Store that allows the Customer to create an Account.
• ORDER FORM - an electronic form available in the Online Store, enabling the Customer to place an Order and its implementation after creating an Account, as well as without the need to create it, in particular by adding Products to the electronic basket and defining the terms of the Sales Agreement, including the method of delivery and payment.
• CUSTOMER - an entity that has concluded or intends to conclude a Sales Agreement with the Seller.
• CIVIL CODE - Act of April 23, 1964, Civil Code (Journal of Laws 1964, No. 16, item 93, as amended).
• CONSUMER - a natural person who performs a legal transaction with the entrepreneur that is not related directly to his/her business or professional activity.
• ACCOUNT - an individual panel for each Customer, marked with an individual name (login) and password provided by the Customer, launched on his behalf by the Seller, after the Customer's Registration, in which Customer data is collected, including information about placed Orders.
• PRODUCT - a movable item, presented by the Seller in the Online Store, which is the subject of the Sales Agreement.
• ENTREPRENEUR - a natural person, legal person and organizational unit, not being a legal person, to which the law grants legal capacity, running a business or professional activity on its own behalf.
• ENTREPRENEUR WITH CONSUMER RIGHTS - a natural person concluding a contract directly related to its business activity, when the content of this contract shows that it does not have a professional nature for it, resulting, in particular, from the subject of its business activity.
• TERMS OF SERVICE – means these rules.
• REGISTRATION – account creation procedure.
• ONLINE STORE - sales platform run by the Seller at www.jr-wheels.com , through which the Seller enables the conclusion of Product Sales Agreements, without the simultaneous presence of the Customer and the Seller (remotely).
• SELLER (SERVICE PROVIDER) - WT limited liability company with its registered office in Trzebiełuch , entered into the register of entrepreneurs of the National Court Register kept by the District Court in Bydgoszcz, 13th Commercial Division of the National Court Register under the number 0000938812, with a business address and delivery address: ul. Trzebiełuch 34, 86-212 Trzebiełuch , NIP 9671451869, REGON: 520750810 .
• SALES AGREEMENT - means a remote sale agreement of the Product, on the terms set out in the Terms of Service, between the Customer and the Seller.
• ELECTRONIC SERVICE - a service provided without the simultaneous presence of the Service Provider and the Service Recipient (remotely), via the Online Store, through the transfer of data at the individual request of the Service Recipient, sent and received using electronic processing devices, including digital compression, and data storage, which is entirely broadcasted, received or transmitted via the telecommunications network within the meaning of the Act of 16 July 2004 – the Telecommunications Law.
• ACT - Act of May 30, 2014 on consumer rights (uniform text: Journal of Laws of 2023, item 2759, as amended).
• SERVICE RECIPIENT - (1) a natural person with full legal capacity, and in the cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which the law grants a legal capacity - using or intending to use the Electronic Service.
• ORDER - Customer's declaration of will submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller, specifying in particular the type and quantity of the Product.

• The Online Store available at the Internet address www.jr-wheels.com is run by WT spółka z ograniczoną odpowiedzialnością with its registered office in Trzebiełuch , entered into the register of entrepreneurs of the National Court Register kept by the District Court in Bydgoszcz, 13th Commercial Division of the National Court Register under the number 0000938812, with a business address and delivery address: Trzebiełuch 34, 86-212 Trzebiełuch , NIP 9671451869, REGON: 520750810,
• Contact with the Service Provider takes place via:
  1. e-mail address: info@jr-wheels.com,
  2. by phone at: +48 566522843 (Monday to Friday from 8:00 a.m. to 4:00 p.m.),
  3. Order form.
• The Terms of Service are aimed at Consumers and Entrepreneurs using the Online Store.
• Customers can access the Terms of Service at any time via the tab (subpage) called "Terms of Service" on the main page of the Online Store at www.jr-wheels.com. The Terms of Service are provided free of charge to the Customer by electronic means at his/her request.
• Using the Online Store is possible provided that the IT system used by the Customer meets the following minimum technical requirements:
  1. computer, laptop or other multimedia device with Internet access,
  2. Internet browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari version 5.0 and higher,
  3. recommended minimum screen resolution: 1024 × 768,
  4. enabling cookies and Javascript support in the web browser,
  5. Internet connection with a bandwidth of at least 256 kbit/s.
• The Seller is not responsible for:
  1. disruptions, including interruptions in the operation of the Online Store caused by force majeure, unauthorized action of third parties or incompatibility of the Online Store with the Customer's technical infrastructure,
  2. for technical problems or technical limitations occurring in the computer equipment, end device, IT system and telecommunications infrastructure used by the Customer, preventing or hindering the correct use of the Online Store website.
• The condition for using the possibility of placing Orders by the Customer via the Online Store is:
  1. the Customer having an active e-mail account (e-mail address) that allows receiving electronic messages from the Seller,
  2. providing the Seller with the data necessary to place and perform the Order,
  3. access to the Internet with an installed web browser that meets the requirements set out in § 2 point 5 of the Terms of Service,
  4. confirmation of acceptance of the Terms of Service.
• The Seller reserves the right to suspend or terminate the provision of services in the Online Store due to the need for maintenance, inspection or expansion of the technical base.
• The prices listed next to a given Product are expressed in euro and are gross prices, i.e. they include VAT at the rate applicable in Poland. The rate of VAT may change to the rate applicable in the Customer's country, in accordance with applicable law. Changing the VAT rate to the rate applicable in the Customer's country affects the final price that the Customer is obliged to pay for the ordered Product.
• If the Customer is an entity with a VAT number active in the VIES system, the value will be reduced by the VAT rate of the Customer's country when the Order is finalized.
• The prices listed for a given Product do not include the costs of customs duty and customs clearance costs, which cannot be determined in advance. The seller is not obliged to perform customs clearance and determine its costs.
• The total value of the order includes the Price of the Product and the cost of its delivery.
• Depending on the value of the order and the place of its delivery, the Customer may be charged with the obligation to bear the costs of customs duty and customs clearance costs and other charges resulting from the applicable legal provisions of the Customer's place of residence or the place of Product delivery.
• The colours of the Products presented in the photos of the Online Store may slightly differ from the actual colour, it results from the use of a digital image.

• In order to create an Account, the Customer is obliged to Register.
• Registration is voluntary and free of charge and is not necessary to place orders in the Online Store.
• In order to Register, the Customer should press the "Registration" tab on the main page of the Online Store, and then complete the Registration Form with the following data: login, password, indication whether the Customer is a private person or a company, name, surname / company name, street and premises number, post code, city, telephone number, e-mail address. In order to register, it is required to read and accept the Regulations and the Privacy Policy by the Customer and consent to the processing of personal data for the purpose of Account Registration and order performance. Providing data marked with an asterisk "*" is required to set up a Customer Account, and perform and service orders placed in the Online Store, as well as for the correct implementation of services provided electronically.
• After completing the Registration Form, click the "Create an account in the store" button. The Account service for the Customer is provided free of charge for an indefinite period.
• After the Account is registered, the Customer may log in to the Online Store by providing the login and password provided during Registration.
• The Customer may terminate the contract for the provision of the Account service at any time, without giving any reason and without incurring any costs.
• In order to terminate the contract for the provision of the Account service, the Customer is obliged to send request to delete the Account, indicating the login and e-mail address currently registered in the Online Store, via e-mail to the following address: info@jr-wheels.com or in writing to the postal address: WT spółka z ograniczoną odpowiedzialnością, Trzebiełuch 34, 86-212 Stolno.
• The Service Provider may terminate the contract for the provision of the Account service to the Customer with a 14-day notice period for important reasons, which include:
  1. the Customer's use of the Online Store in a manner that violates the law, the provisions of the Regulations, the rights of third parties or good customs,
  2. sending or posting unsolicited, unwanted or unnecessary commercial information by the Customer in the Online Store (spam),
  3. 12 months have passed since the Customer last logged in to the Account.
• The Service Provider submits to the Customer a declaration of termination of the contract for the provision of the Account service via e-mail to the e-mail address currently registered in the Online Store.
• Termination of the contract for the provision of the Account service results in deletion of the Customer's Account from the Online Store.

• The information contained in the Online Store does not constitute an offer from the Seller within the meaning of the Polish Civil Code, but only an invitation to customers to submit offers to conclude a Sales Agreement within the meaning of article 71 of the Polish Civil Code.
• The Customer is obliged to provide true data in the Order submitted to enable its processing.
• The Customer may place Orders 24 hours a day, 7 days a week in the Online Store, by completing the Order Form.
• In order to place an Order, the Customer should select the category of products in the Online Store's assortment on the home page of the Online Store (by pressing the appropriate category), and then the Product that he wants to purchase. The Product is added to the Order by clicking on the "Add to Cart" button. After completing the Order, the Customer should press the "Go to Cart" button. Then the Customer selects the quantity of the Products purchased, the country of delivery and the type of sales document he/she wants to receive. After pressing the "Place the order" button, the Customer is redirected to the Order Form with the Customer's data.
• In the Order Form, the Buyer's data should be indicated: name, surname, street and house number, zip code, city, telephone number, e-mail address.
• An indispensable element of the ordering procedure is: reading and accepting the Terms of Service and the Privacy Policy by the Customer, consenting to the processing of personal data in order to perform orders and submitting a statement whether the concluded Sales Agreement is directly related to the Customer's business activity and whether the Sales Agreement has a professional character for the Customer.
• If the Terms of Service and the Privacy Policy are not accepted, the consent to the processing of data is not given and the statements referred to in § 4 point 6 of the Terms of Service are not submitted in the course of the Ordering procedure, it will prevent the Customer from using the option of purchasing the Product via the Online Store.
• Completing the Order Form and then clicking the "Place the Order" button means that the Customer makes an Order with the obligation to pay.
• By placing the Order, the Customer submits an offer to the Seller to conclude a Sales Agreement for the Products being the subject of the Order.
• Until the "Place the order" button is pressed, the Customer has the option to modify the Order, in particular in terms of the selection and quantity of the Product, as well as the data provided in the Order Form.
• The offer to conclude the Sales Agreement for the Products being the subject of the Order is binding for the Customer, if the Seller sends a confirmation of acceptance for the implementation of the Order along with the number assigned to this Order to the e-mail address provided by the Customer. If the Customer has an Account - the order confirmation along with its number will also appear on the Customer Account.
• The Sales Agreement is concluded when the Customer receives confirmation from the Seller that the Order is accepted for performance.
• The Seller proceeds to the execution of the Order when the payment for the Product is credited.
• Orders are processed on Working Days.
• The Seller issues a proof of purchase in the form of a receipt and invoice for the purchased Products. The Customer authorizes the Seller to issue an invoice without the Customer's signature and to send it electronically to the e-mail address provided by the Customer, unless the Customer notifies the Seller of his/her intention to receive it in paper form.
• The place of performance of the Sales Agreement is the place of receipt (delivery) of the Product.

• The Customer makes the payment for the ordered Products and the costs of their delivery by electronic transfer via PayPal. The rules for making payments by customers via PayPal and the complaint procedure are available at www.paypal.com.
• PayPal electronic payment system operated by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulavard Royal, L-2449 Luxembourg, Commercial Register Number: R.C.S. Luxembourg B 118 349.
• The Customer is obliged to pay for the Product together with the delivery costs within 14 calendar days from the conclusion of the Sales Agreement, i.e. the Customer's receipt of the confirmation of the Order being accepted for execution sent by the Seller. After this date, the Seller's offer is no longer binding. It is possible to extend the payment deadline after agreeing it with the Seller.

• Delivery of Products ordered via the Online Store is carried out in: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Northern Ireland, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine.
• The delivery takes place via a courier company indicated by the Seller.
• Products ordered via the Online Store are delivered to the place indicated by the Customer in the Order Form.
• Deliveries are made on Working Days.
• Information on delivery costs is visible when placing the Order in the Order Form, as well as in the e-mail confirming the submission of the Order by the Customer.
• The Product Delivery Time is up to 30 Business Days.
• The Customer, when collecting the parcel with the Product delivered by the courier company (courier), should check the parcel in particular in terms of damage, visible traces and content. In the event of damage or deficiencies in the contents of the shipment, a damage report should be drawn up. The damage report should be drawn up during delivery in the presence of the courier.
• If the parcel is damaged or there are any deficiencies in the content, the Customer should immediately inform the Seller about it.
• The Seller reserves the right to change the courier company that delivers the order to the Customer.

• The Seller is obliged to provide the Customer with the ordered Product in accordance with the contract .
• liable to the Customer who is a Consumer for the compliance of the service with the contract, in particular he is liable in the event of non-compliance of the Product delivered to him with the contract in accordance with the principles set out in the provisions of the Act (in particular in Chapter 5a) and the provisions of the Act of April 23, 1964 . Civil Code (in particular in Article 556 et seq. of the Civil Code).
• Seller's liability for a defect in the delivered Product (warranty) towards a Customer who is an Entrepreneur or an Entrepreneur with Consumer Rights is excluded.
• The product is in compliance with the contract if, in particular, its:
  1. description, type, quantity, quality, completeness and functionality, and in relation to goods with digital elements - also compatibility, interoperability and availability of updates,
  2. suitability for a specific purpose for which it is needed by the consumer, of which the consumer notified the trader at the latest at the time of conclusion of the contract and which the trader accepted.
• In addition, to be considered in compliance with the contract, the Product must:
  1. be suitable for the purposes for which goods of this type are normally used, taking into account applicable laws, technical standards or good practices,
  2. be present in such quantities and have such characteristics, including durability and safety and, in the case of goods with digital elements, functionality and compatibility, as are typical of the goods of that kind and which the consumer can reasonably expect, having regard to the nature of the goods and the public provision submitted by the entrepreneur, his legal predecessors or persons acting on their behalf, in particular in advertising or on the label, unless the entrepreneur demonstrates that:
     1. did not know about the public assurance in question and, judging reasonably, could not have known about it,
     2. before concluding the contract, the public assurance was corrected in accordance with the conditions and form in which the public assurance was submitted, or in a comparable manner,
     3. the public assurance did not influence the consumer's decision to conclude the contract;
  3. be supplied with packaging, accessories and instructions that the consumer could reasonably be expected to provide;
  4. be of the same quality as the sample or design made available to the consumer by the trader before the conclusion of the contract and correspond to the description of such sample or design.
• The Seller is liable for the lack of compliance of the Product with the contract existing at the time of its delivery to the Customer who is a Consumer and disclosed within two years from that moment.
• Complaints should be submitted in writing to the Seller's address, i.e. WT spółka z ograniczoną odpowiedzialnością, Trzebiełuch 34, 86-212 Trzebiełuch , or via e-mail to the following address: info@jr-wheels.com .
• The customer should include in the complaint:
  1. name and surname / company name of the Client,
  2. correspondence address,
  3. type of the advertised Product,,
  4. date of purchase of the Product,
  5. a description of the non-compliance of the Product with the contract,
  6. the date of occurrence of the Product's non-compliance with the contract,
  7. circumstances of non-compliance of the Product with the contract,
  8. specifying which rights provided for in the Act are exercised by the Customer who is a Consumer ,
  9. the Customer's preferred method of informing him about how the complaint will be handled (in writing or via e-mail).
• The Customer who is a Consumer who exercises rights due to the non-compliance of the Product with the contract is obliged to deliver the defective item at the Seller's expense to the Seller's address: WT spółka z ograniczoną odpowiedzialnością, Trzebiełuch 34, 86-212 Trzebiełuch
• The Seller considers the complaint and provides the Customer who is a Consumer with a response within 14 calendar days from the date of submission of the complaint by the Customer. If this deadline is not met, the complaint is considered justified.

• A Customer who is a Consumer or an Entrepreneur with Consumer Rights who has concluded a Sales Agreement may withdraw from it without giving a reason within 14 days.
• The deadline for withdrawing the Sales Agreement begins from the moment the Customer who is a Consumer, an Entrepreneur with Consumer Rights or a third party other than the carrier indicated by him takes possession of the Product.
• A Customer who is a Consumer or an Entrepreneur with Consumer Rights may withdraw from the Sales Agreement by submitting a declaration of withdrawal from the Sales Agreement to the Seller.
• To meet the deadline for withdrawing from the Sales Agreement, it is sufficient to send the Seller information regarding the exercise of the right to withdraw from the Sales Agreement before the deadline for withdrawing from the Sales Agreement expires.
• A declaration of withdrawal from the Sales Agreement may be submitted:
  1. in writing to the following address: WT spółka z ograniczoną odpowiedzialnością Trzebiełuch 34, 86-212 Trzebiełuch , or
  2. via e-mail to: info@jr-wheels.com .
• A declaration of withdrawal from the Sales Agreement may also be submitted on the form. The use of the template form is not obligatory to effectively submit a declaration of withdrawal from the contract. Form template available is included in Annex 2 to the Act and § 14 of the Regulations.
• In the event of withdrawal from the Sales Agreement, it is considered null and void.
• If the Customer who is a Consumer or an Entrepreneur with Consumer Rights submitted a declaration of withdrawal from the Sales Agreement before the Seller accepted its offer, the offer ceases to be binding.
• The Seller returns to the Customer who is a Consumer or an Entrepreneur with Consumer Rights, within 14 days from the date of receipt of the declaration of withdrawal from the Sales Agreement, all payments made by him, including the costs of delivering the Product to the Customer.
• The Seller refunds the payment using the same payment method used by the Customer who is a Consumer or an Entrepreneur with Consumer Rights. A Customer who is a Consumer or an Entrepreneur with Consumer Rights may agree to a different method of return, which does not involve any costs for him.
• The Seller may withhold the refund of payments received from the Customer who is a Consumer or an Entrepreneur with Consumer Rights until he receives the Product back or until the Customer who is a Consumer or an Entrepreneur with Consumer Rights provides proof of its return, depending on which event occurs first.
• The Seller is not obliged to refund the Customer who is a Consumer or an Entrepreneur with Consumer Rights using the his right to withdraw from the Sales Agreement, additional costs incurred by him if the Customer who is a Consumer or an Entrepreneur with Consumer Rights has chosen a method of delivery of the Product other than the cheapest standard delivery method offered by the Seller.
• In the event of withdrawal from the contract, the Customer who is a Consumer or an Entrepreneur with Consumer Rights is obliged to return the Product immediately to the Seller's address: WT spółka z ograniczoną odpowiedzialnością Trzebiełuch 34, 86-212 Trzebiełuch , but no later than 14 days from the date on which he withdrew from the Contract. Sales. The direct costs of returning the Product are borne by the Customer who is a Consumer or an Entrepreneur with Consumer Rights. The Seller is not obliged to refund these costs.
• The Customer who is a Consumer or an Entrepreneur with Consumer Rights is responsible for reducing the value of the Product resulting from using it in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the Product.
• The right to withdraw from the Sales Agreement does not apply to contracts (pursuant to Article 38 of the Act):
  1. for the provision of services for which the consumer is obliged to pay the price, if the entrepreneur has fully performed the service with the express and prior consent of the consumer, who was informed before the commencement of the provision that after the entrepreneur has completed the service, he will lose the right to withdraw from the contract and has acknowledged this;
  2. in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline for withdrawal from the contract;
  3. in which the subject of the service is non-prefabricated goods, manufactured according to the consumer's specifications or serving to meet his individual needs;
  4. in which the subject of the service is goods that deteriorate quickly or have a short shelf life;
  5. in which the subject of the service is goods delivered in a sealed packaging, which cannot be returned after opening the packaging due to health protection or hygiene reasons, if the packaging was opened after delivery;
  6. in which the subject of the service are goods which, after delivery, due to their nature, are inseparably combined with other goods;
  7. in which the subject of the service are alcoholic beverages, the price of which was agreed upon when concluding the sales contract, and whose delivery can only take place after 30 days and whose value depends on market fluctuations over which the entrepreneur has no control;
  8. in which the consumer has expressly requested the entrepreneur to come to him for urgent repair or maintenance; if the entrepreneur additionally provides services other than those requested by the consumer, or supplies goods other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to the additional services or goods;
  9. in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
  10. for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;
  11. concluded by public auction;
  12. for the provision of services in the field of accommodation other than for residential purposes, transportation of goods, car rental, catering, services related to recreation, entertainment, sports or cultural events, if the contract specifies the day or period of service provision;
  13. for the supply of digital content not delivered on a tangible medium for which the consumer is obliged to pay the price, if the entrepreneur commenced the provision with the express and prior consent of the consumer, who was informed before the commencement of the provision that after the provision of the provision by the entrepreneur he would lose the right to withdraw from the contract, and accepted this is known, and the entrepreneur has provided the consumer with the confirmation referred to in Art. 15 section 1 and 2 or art. 21 section 1;
  14. for the supply of services for which the consumer is obliged to pay a price, for which the consumer has expressly requested the trader to come to him for repairs and the service has already been fully performed with the express and prior consent of the consumer.

• All rights to the Online Store, including economic copyrights, intellectual property rights to its name, its Internet domain and industrial property rights, including protection rights to trademarks placed on the Website, as well as to patterns, forms, logos and content posted in the Online Store, their arrangement and composition are the responsibility of the Seller.
• Use of intellectual property rights referred to in § 9 section 1 is prohibited and may only occur with the Seller's consent expressed in writing.

• The administrator of personal data processed in connection with the implementation of the provisions of the Regulations is the Service Provider.
• Each person whose personal data is processed by the Service Provider has the right to view their content and the right to update and correct them.
• Detailed rules for the processing and protection of personal data are included in the "Privacy Policy" tab (subpage) located at the bottom of the main page of the Online Store.

• If, after completing the complaint procedure, the Seller does not agree with the Customer's claims, the Customer may use out-of-court complaint and redress methods.
• The use of out-of-court complaint and redress methods requires the consent of the Customer and the Seller and is voluntary.
• The out-of-court methods of dealing with complaints and redress are as follows:
  1. mediation - a procedure in which the Customer and the Seller resolve a dispute with the participation of a mediator,
  2. conciliation - a procedure in which an independent person (conciliator) proposes to the parties to the dispute a specific method of dispute resolution,
  3. arbitration court - a procedure in which a dispute is resolved by an impartial specialist (arbitrator) without the participation of a common court.
• A Customer who is a Consumer or an Entrepreneur with Consumer Rights may obtain free assistance in a dispute with the Seller from an institution dealing with out-of-court dispute resolution:
  1. national consumer organizations - data of consumer entities operating in individual EU countries can be found at: https://ec.europa.eu/info/policies/consumers/consumer-protection-policy/our-partners-consumer-issues/national-consumer-bodies_en
  2. European Consumer Centers Network - an entity operating in each EU country, the data of individual European Consumer Centers can be found at: https://ec.europa.eu/info/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_pl
  3. consumer organizations operating in the Seller's country:
     1. city or district consumer ombudsman - contact details of individual consumer ombudsmen are available on the website of the Office of Competition and Consumer Protection in the search engine at: https://uokik.gov.pl/rzecznicy.php,
     2. Provincial Inspectorate of Trade Inspection (WIIH) - contact details for individual Provincial Inspectorates of the Trade Inspection can be found on the website of the Office of Competition and Consumer Protection in the search engine at: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php
     3. social organizations whose statutory tasks include consumer protection, e.g. Consumer Federation - website address: http://www.federacja-konsumentow.org.pl/
• To start amicable proceedings, the Client should submit a request for dispute resolution to an institution dealing with out-of-court dispute resolution. These entities operate according to specific rules, which can be found on their websites.
• A Customer who is a Consumer or an Entrepreneur with Consumer Rights may also use out-of-court methods of dealing with complaints and pursuing claims by submitting a complaint via the Online Dispute Resolution (ODR) online platform. Detailed information about the online ODR platform and the procedure for submitting a complaint via it can be found on the website at: https://ec.europa.eu/consumers/odr/
• You can submit a complaint via the interactive form available on the website at: http://ec.europa.eu/consumers/odr/ .

• All Sales Agreements concluded on the basis of these Regulations are subject to Polish law.
• The choice of Polish law does not deprive the Customer who is a Consumer of the protection granted by the provisions of the law of the country of his habitual residence, which cannot be excluded under the contract.
• Any disputes that may arise from concluding a Sales Agreement between the Seller and a Customer who is an Entrepreneur or an Entrepreneur with Consumer Rights will be resolved by the court competent for the Seller's registered office.
• A Customer who is a Consumer may bring an action against the Seller before the court of the country in which the Seller has its registered office or before the court of the place where the Consumer has his place of residence.

• Contracts concluded via the Online Store are concluded in English.
• The Seller reserves the right to change the content of the Regulations for important reasons, which include primarily: change in legal provisions, introduction of new services or facilities by the Seller, introduction of new payment methods or delivery methods, update of the Seller's data.
• The Seller will notify the Customer about changes in the content of the Regulations by placing it on the main page of the Online Store at www.jr-wheels.com along with a list of changes to individual provisions of the Regulations. A message about a change in the content of the Regulations, together with a list of changes to individual provisions of the Regulations, will be visible on the home page of the Online Store for 14 calendar days from the time of its placement. The amendment to the Regulations comes into force after 14 calendar days from the date of its publication on the main page of the Online Store.
• The Customer who has an Account will be notified about changes in the content of the Regulations by sending him a message about the planned changes to the e-mail address provided in the Registration Form. In such a case, the change in the Regulations comes into force within 14 calendar days from the date of sending the Customer information about the planned changes.
• The new provisions of the Regulations will not affect Orders placed and Sales Agreements concluded before they enter into force.
• In matters not regulated in the Regulations, the provisions of Polish law shall apply, subject to §12 section. 2 of the Regulations.
• The Regulations enter into force on August 27, 2024 .

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